Life insurance claim
Life insurance claims and disputes: Your rights, our fight
Life insurance is meant to provide financial security for your loved ones in the event of your passing. However, when it comes time to make a claim, the process can be complex and sometimes disputed. At GMP Law, we specialise in helping beneficiaries navigate life insurance claims and resolve disputes that may arise.
Our experienced team is here to ensure you receive the full benefits you’re entitled to during this difficult time.
Why Choose Gerard Malouf & Partners
Understanding life insurance coverage
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Life insurance typically covers:
- Death benefit: A lump sum payment to beneficiaries upon the policyholder’s death
- Terminal illness benefit: Often allows early payout if the insured is diagnosed with a terminal illness
- Total and Permanent Disability (TPD): Provides a benefit if the insured becomes permanently disabled
- Trauma or critical illness cover: Offers a lump sum payment for specific serious illnesses.
Additional features may include:
- Accidental death benefit
- Funeral expense benefit
- Child cover.
It’s crucial to understand your policy’s specific terms and conditions as coverage can vary significantly between insurers and policies.

Eligibility for a life insurance claim
You may be eligible for a TPD claim if you:
Have been unable to work for six months or more due to illness or injury
- Are unlikely to return to work, in the same occupation or capacity as before the injury or illness
- Have a medical condition that prevents you from working
- Hold appropriate TPD insurance through your superannuation fund or a private policy.
Even if you’re uncertain about claiming, we encourage you to reach out. Our free initial consultation means you have nothing to lose by exploring your options.
Factors affecting life insurance claims
Many factors can influence the outcome of a life insurance claim:
- The policy’s terms and conditions
- The cause of death or nature of illness/disability
- The policyholder’s medical history and disclosures
- The claim’s timing relative to the policy start date
- Any exclusions or limitations in the policy
- The accuracy of the information provided in the application
- The beneficiary designation
- Any suspicious circumstances surrounding the claim.
Our team at GMP Law will help you navigate these factors to build the strongest possible case for your claim.

No Win No Fee
Fee transparency that you can trust
At GMP Law, we’re committed to ensuring you have nothing to lose.
If we don’t win your case, you won’t pay a cent for our services. This means you can focus on healing without worrying about legal costs.
How it works
No upfront costs
No contingency fee
We’ll only charge you if we win.
We maintain integrity by carefully evaluating each case. If we believe it’s unlikely to result in compensation or if the costs outweigh the benefits, we won’t take it on.
This commitment to our client’s best interests, as well as fee transparency, sets us apart from other law firms.
With a 98% success rate and over $4 billion in settlements, we’re dedicated to delivering exceptional results for our clients.
Frequently asked questions about life insurance claims
How long does it take to receive a life insurance payout?
While straightforward claims can be paid within a month, complex cases may take several months. We work to expedite the process as much as possible.
Can a life insurance claim be denied?
Yes, claims can be denied for various reasons, including:
- Policy exclusions
- Non-disclosure of medical information
- Suspicious circumstances.
If your claim is denied, it is not the end of the road. We can help you challenge unfair denials. GMP Law offers free initial consultations to help individuals determine if they have a viable case. Our experienced lawyers can guide you through the complex process of evaluating your situation.
What if the policyholder died during the contestability period?
When a policyholder passes away during the contestability period—typically the first two years of the policy—any claims made may undergo heightened scrutiny. This period is crucial because insurers reserve the right to investigate the validity of claims more thoroughly, particularly regarding any misrepresentation or omission of material facts in the application.
If a claim is submitted during this time, the insurer might:
- Approve the claim if all information aligns with the policy terms
- Deny the claim due to misrepresentation or undisclosed health conditions
- Delay processing to conduct a thorough investigation.
If you find yourself in this situation, don’t hesitate to reach out for assistance. We can guide you through the process and help you advocate for your claim effectively.
Can life insurance benefits be taxed?
Generally, life insurance payouts are not taxable – especially when they are going to a dependent. However, there can be exceptions.Â
Real cases, real results
Chris Chris Lehmann & his team from GMP were very professional in dealing with my work injury claims. They helped me throughout the process & explained what I needed to know. It takes time & patience but in the end they helped me get a successful & good result, which will help ease the financial burden on my family since my injury. Rodney grounds Gerard Maloufs and Partners, are an exemplary professinal firm, who I have been involved with for a decade as a client, and I cannot express how professional and competent in their job they are! Heading my claim is Chris lehman, who is definitely is an asset to his firm, being competent, intelligent, diligent, caring and honest, and fights for every cent of your claim, the barrister Jaryd, who also leads hard, and accomplishes, what seems impossible, not forgetting behind the scenes, Makaila, Poppy, and Samuel. I never expected the outcome I received, and can't express how thankful I am, to this team of absolute professionals! Rod Grounds Trent Bryn Ilyas and his team were fantastic and sorted out my case hassle free. I would highly recommend Ilyas and his team Tina McCann I can't recommend Gerard Malouf & Partners highly enough. The company does everything it says it does. Ilyas Omari who represented me successfully was amazing, he was polite, professional and very caring. Thank you so much Ilyas and GM&P :) Ankit Kumar **Exceptional Legal Support – Special Thanks to Reg Kolokossian** I had a truly outstanding experience with GMP Lawyers Parramatta. From start to finish, the team displayed the highest level of professionalism, integrity, and dedication. They guided me through the legal process with clear communication, compassion, and genuine care for my situation. A very special thanks to **Vrege (Reg) Kolokossian**, whose expertise, attention to detail, and unwavering support made a real difference in my case. Reg is not only incredibly knowledgeable, but also approachable and patient—always taking the time to explain everything clearly and make sure I felt confident at every step. Thanks to Reg and the entire GMP team, I achieved a result I’m very happy with. I would highly recommend GMP Lawyers to anyone in need of expert legal representation in Sydney. Iziah Cleal Idk what these negative reviews are all about legal fees being expensive and that do you people not realize it ain't cheap geeh head to USA then you'll understand. I'd like to thank David and his team for the ride. Man it was a long period but we got there in the end. I'm happy with the outcome love you guys David Joan Shanahan Very professional and always working to get the most for the client Chrisanth Koundouris Nassir and the team at GMP have been fantastic! They helped with my husbands TPD Claim and Workers Comp Injury Damages Claim. After years of heartache and struggle, Nassir was an angel sent to us from above. We would highly recommend Nassir and the team at GMP Parramatta. Thankyou for all your fight and hard work. Jim & Chrissy K M Diallo I chose GMP to manage my legal matters and I could not have made a better choice. They represented me with an unbelievable level of devotion and professionalism. I highly recommend GMP. Special Thanks to Tanya To who with her team were outstanding through and through. Thank you GMP and massive Thank you to Tanya To and her team.
The compensation claim process: Your journey with GMP Law
Initial consultation
Evidence gathering
Claim submission
Negotiation
Court representation
Ongoing support
Our promise to you
Why trust GMP Law with your life insurance dispute claim?
At GMP Law, we handle your claim so you can concentrate on what matters most: your recovery.
We commit to
Clear, straightforward communication
Regular updates on your case as it progresses
A personal injury lawyer who understands your unique situation
Vigorous negotiation to maximise your compensation
Empathetic support throughout your journey
Specialised knowledge
Our accredited personal injury lawyers have years of experience in accident injury claims, giving us deep insight into the nuances of these claims.
Proven track record
Difficult case policy
Australia-wide assistance
With lawyers across the country, we’re here to help, wherever you are.
Meet the compensation claim team
Meet some of the diverse and dynamic compensation lawyers who support our clients with their claims.
We're here to help maximise your compensation
Book your free, confidential consultation with one of our compensation lawyers using the form below, or simply call us 1800 004 878.
