Income protection insurance lawyers
Income protection insurance claims: Your rights, our fight
When illness or injury prevents you from working, the financial strain can be overwhelming. At GMP Law, we understand the stress and uncertainty you’re facing. Our experienced team is here to guide you through the process of making an income protection insurance claim, ensuring you receive the support you deserve during this challenging time.
Why Choose Gerard Malouf & Partners
Understanding income protection insurance claims
Income protection insurance is designed to provide financial support when you’re unable to work due to illness or injury. These claims can be complex, often involving detailed medical assessments and negotiations with insurance companies.
There are two main types of income protection insurance claims:
- Partial disability claims: These relate to an injury or illness that you’re expected to recover from and eventually return to work.
- Total Permanent Disability (TPD) claims: These pertain to an injury or illness that will prevent you from returning to work, impacting your long-term earning capacity.
Both types of claims are further categorised into:
- Indemnity value policies: These compensate up to 90% of your pre-tax income for the first six months, and up to 70% for a designated period beyond that.
- Agreed value policies: These compensate based on a predetermined, agreed-upon amount. (Note: These policies became unavailable from March 31, 2020, but existing policyholders may still be covered.)
Our expertise in handling insurance claims positions us uniquely to advocate for your rights and secure the compensation you need to maintain your quality of life.
We're here to help.

Eligibility to claim on your income protection insurance
You may be eligible for an income protection insurance claim if:
- You’re unable to work due to illness or injury (physical or psychological)
- You have an active income protection insurance policy
- Your condition meets the policy’s definition of disability.
Examples of situations that may qualify include:
- A tradesperson developing chronic back pain, preventing them from performing physical labour
- An office worker diagnosed with severe depression, impacting their ability to concentrate and perform daily tasks
- A surgeon experiencing tremors, making it impossible to continue their medical practice.
If you’re uncertain if your circumstances meet the conditions of your policy, we encourage you to reach out. Our free initial consultation means you have nothing to lose by exploring your options.
Factors affecting compensation
Many factors can influence the amount of compensation you may receive:
- Your policy terms and conditions
- The severity and duration of your illness or injury
- Your pre-disability income
- The waiting period specified in your policy
- The benefit period (how long you can receive payments)
- Any offsets or deductions (e.g., workers compensation payments)
- Your age (many policies discontinue at age 65)
- Pre-existing conditions (must be disclosed as per your ‘duty of disclosure’)
- Source of insurance (private insurer, union membership, or superannuation fund).
At GMP Law, we’re committed to helping you understand your rights and options. We’ll work tirelessly to ensure you receive the maximum compensation you’re entitled to under the law.

No Win No Fee
Fee transparency that you can trust
At GMP Law, we’re committed to ensuring you have nothing to lose.
If we don’t win your case, you won’t pay a cent for our services. This means you can focus on healing without worrying about legal costs.
How it works
No upfront costs
No contingency fee
We’ll only charge you if we win.
We maintain integrity by carefully evaluating each case. If we believe it’s unlikely to result in compensation or if the costs outweigh the benefits, we won’t take it on.
This commitment to our client’s best interests, as well as fee transparency, sets us apart from other law firms.
With a 98% success rate and over $4 billion in settlements, we’re dedicated to delivering exceptional results for our clients.
Frequently asked questions about income protection insurance claims
How long does it take to process an income protection claim?
The processing time can vary, typically ranging from a few months to several months, depending on the complexity of your case and the insurer’s requirements. At GMP Law, we work diligently to expedite the process while ensuring all necessary evidence is presented.
Can I claim income protection if I’m still able to work part-time?
Many policies offer partial disability benefits if you can work reduced hours or in a lower-paying role due to your condition. We can help you understand your policy’s specific provisions and advocate for appropriate compensation.
What if my claim is denied?
Don’t lose hope. Many claims are initially denied but succeed on appeal or through legal action. Our experienced team can review your case, identify any gaps in evidence, and develop a strategy to challenge the insurer’s decision.
GMP Law offers free initial consultations to help individuals determine if they have a viable case. Our experienced lawyers can guide you through the complex process of evaluating your situation.
How does income protection differ from workers’ compensation?
While workers compensation covers injuries or illnesses that occur due to your employment, income protection can provide coverage for conditions unrelated to work. Additionally, income protection policies often offer more comprehensive and longer-term benefits.
What’s the difference between indemnity value and agreed value policies?
Indemnity value policies base compensation on your income at the time of the claim, while agreed value policies use a predetermined amount. Note that agreed value policies are no longer available for new customers as of March 31, 2020, but existing policies may still be in effect.
Real cases, real results
Chris Chris Lehmann & his team from GMP were very professional in dealing with my work injury claims. They helped me throughout the process & explained what I needed to know. It takes time & patience but in the end they helped me get a successful & good result, which will help ease the financial burden on my family since my injury. Rodney grounds Gerard Maloufs and Partners, are an exemplary professinal firm, who I have been involved with for a decade as a client, and I cannot express how professional and competent in their job they are! Heading my claim is Chris lehman, who is definitely is an asset to his firm, being competent, intelligent, diligent, caring and honest, and fights for every cent of your claim, the barrister Jaryd, who also leads hard, and accomplishes, what seems impossible, not forgetting behind the scenes, Makaila, Poppy, and Samuel. I never expected the outcome I received, and can't express how thankful I am, to this team of absolute professionals! Rod Grounds Trent Bryn Ilyas and his team were fantastic and sorted out my case hassle free. I would highly recommend Ilyas and his team Tina McCann I can't recommend Gerard Malouf & Partners highly enough. The company does everything it says it does. Ilyas Omari who represented me successfully was amazing, he was polite, professional and very caring. Thank you so much Ilyas and GM&P :) Ankit Kumar **Exceptional Legal Support – Special Thanks to Reg Kolokossian** I had a truly outstanding experience with GMP Lawyers Parramatta. From start to finish, the team displayed the highest level of professionalism, integrity, and dedication. They guided me through the legal process with clear communication, compassion, and genuine care for my situation. A very special thanks to **Vrege (Reg) Kolokossian**, whose expertise, attention to detail, and unwavering support made a real difference in my case. Reg is not only incredibly knowledgeable, but also approachable and patient—always taking the time to explain everything clearly and make sure I felt confident at every step. Thanks to Reg and the entire GMP team, I achieved a result I’m very happy with. I would highly recommend GMP Lawyers to anyone in need of expert legal representation in Sydney. Iziah Cleal Idk what these negative reviews are all about legal fees being expensive and that do you people not realize it ain't cheap geeh head to USA then you'll understand. I'd like to thank David and his team for the ride. Man it was a long period but we got there in the end. I'm happy with the outcome love you guys David Joan Shanahan Very professional and always working to get the most for the client Chrisanth Koundouris Nassir and the team at GMP have been fantastic! They helped with my husbands TPD Claim and Workers Comp Injury Damages Claim. After years of heartache and struggle, Nassir was an angel sent to us from above. We would highly recommend Nassir and the team at GMP Parramatta. Thankyou for all your fight and hard work. Jim & Chrissy K M Diallo I chose GMP to manage my legal matters and I could not have made a better choice. They represented me with an unbelievable level of devotion and professionalism. I highly recommend GMP. Special Thanks to Tanya To who with her team were outstanding through and through. Thank you GMP and massive Thank you to Tanya To and her team.
The compensation claim process: Your journey with GMP Law
Initial consultation
Evidence gathering
Claim submission
Negotiation
Court representation
Ongoing support
Our promise to you
Why trust GMP Law with your income protection insurance claim?
At GMP Law, we handle your claim so you can concentrate on what matters most: your recovery.
We commit to
Clear, straightforward communication
Regular updates on your case as it progresses
A personal injury lawyer who understands your unique situation
Vigorous negotiation to maximise your compensation
Empathetic support throughout your journey
Specialised knowledge
Our accredited personal injury lawyers have years of experience in accident injury claims, giving us deep insight into the nuances of these claims.
Proven track record
Difficult case policy
Australia-wide assistance
With lawyers across the country, we’re here to help, wherever you are.
Meet the insurance claim team
Meet some of the diverse and dynamic compensation lawyers who support our clients with their personal injury claims.
We're here to help maximise your compensation
Book your free, confidential consultation with one of our compensation lawyers using the form below, or simply call us 1800 004 878.
