Our client slipped and fell at a major supermarket which was located in the Western suburbs of Sydney. Our client wanted to be compensated for her pain, suffering and economic loss. For this reason, our client approached Gerard Malouf & Partners, a firm that has experience with Public Liability Claims. Her file was allocated to Christine Beshay, one of our senior compensation lawyers, who has extensive knowledge in the Public Liability slip & fall sphere.
Upon opening our client’s file, Christine requested all the relevant clinical notes and also arranged for our client to see various medico-legal doctors, occupational therapists and psychiatrists. Legal proceedings were filed in Court.
By way of background, our client was shopping inside a major supermarket which was located in the Western suburbs of Sydney. She was walking down an aisle when she suddenly slipped on some grapes. She grabbed onto a shelf with her right hand in an attempt to stop her fall but she landed heavily on both knees. As a result of the incident, our client suffered injuries to both knees and her right hand. This meant that following the accident, our client experienced difficulty standing, walking and kneeling. She had to consult an orthopaedic surgeon and underwent conservative treatment and physiotherapy on a needs basis. She would often wake in the middle of the night due to the pain and had difficulty attending to her household duties and chores. She spent a considerable amount of money on treatment, doctors and undergoing scans. Our client also wanted to claim compensation for the gratuitous care that her family provided for her.
The Defendants denied liability. This issue of liability was hotly contested throughout the entire claim. However Christine continued to obtain more evidence, including an expert liability report from consulting engineers regarding the standard of care required of a super market.
The parties attended an Informal Settlement Conference for the slip & fall claim. This enabled the parties to obtain a positive outcome without having to go to Court. After negotiations, we were able to secure a total of $92,500 for our client. Our client was pleased with the result and ready to move on with her life.
We are a highly focused and specialised law firm being small enough to care, yet large enough to have solid financial, medical and expert resources to match the big defendants and insurance firms. Our “no win no fee’’ arrangements and written guarantee to reduce fees in the unlikely event of a poor result is unmatched in the legal industry Australia-wide.