“For the past 2 years I have been a client of GMP under the care of Ms Quanita Issacs.
Although Quanita only began looking after me as a client in July last year, I wanted it to be noted my gratitude and respect that I have for Ms Issacs and the help and professionalism she has shown throughout the lengthy claim that I had.
As you can appreciate, it has been a very trying time for myself and my family post injury and not being able to work.
I looked to GMP to help file a case against my insurer for a TPD benefit.
I am pleased to say that with the dedicated help of Ms Issacs that the matter has recently settled out of court with an incredibly pleasing result. Although it wasn’t always smooth sailing, Ms Issacs never faultered at being caring and considerate to my situation. Her professional advice was always spot on and on many occasions she went over and above what was required of her to make sure I was well informed and comfortable every step of the way.
She really showed such a level of genuine care and concern when dealing with me, sometimes on a daily basis. I’m sure there were times when I was incredibly emotional because of what I was going through, yet Ms Issacs always explained the processes to me and put my mind at ease. I trusted her advice and in the end received a great result.
I just wanted you both to know how hard she has worked to deal with my file and the appreciation I have. I think she is a great asset to your team and I take this opportunity to thank EVERYONE involved in creating the final outcome that I have received. I don’t have enough words to be able to express my full amount of gratitude. “