Man Receives Compensation for Slipping on a Greasy Floor at a Fast Food Restaurant
- 3 March 2021
- Richele Nelsen
Case Overview
- Our client sustained a rotator cuff tear in the supraspinatus tendon as a result of slipping on a greasy floor at a fast food restaurant.
- He made attempts to recover through physiotherapy, but was informed his injury would require surgery.
- His injury would cause difficulties with his employment and everyday living in the future.
In April 2018, our client visited a fast food restaurant to purchase his lunch. Upon entering the store and whilst looking up the menu boards, he slipped on a greasy substance and fell heavily to the floor. Our client didn’t initially think he had suffered any injury, however, during the remainder of his day he developed pain in his right shoulder.
As the pain did not subside, our client visited his general practitioner to have investigations undertaken, which revealed he had sustained a rotator cuff tear in the supraspinatus tendon. Although he made attempts to recover through physiotherapy, he was informed his injury would require surgery.
It was at this point that our client contacted Gerard Malouf and Partners and was assisted by one of our personal injury law accredited specialists, Richele Nelsen.
In April 2018, our client visited a fast food restaurant to purchase his lunch. Upon entering the store and whilst looking up the menu boards, he slipped on a greasy substance and fell heavily to the floor. Our client didn’t initially think he had suffered any injury, however, during the remainder of his day he developed pain in his right shoulder.
As the pain did not subside, our client visited his general practitioner to have investigations undertaken, which revealed he had sustained a rotator cuff tear in the supraspinatus tendon. Although he made attempts to recover through physiotherapy, he was informed his injury would require surgery.
It was at this point that our client contacted Gerard Malouf and Partners and was assisted by one of our accredited compensation specialists, Richele Nelsen.
“While our client was recovering from his surgery, his compensation lawyers were hard at work collecting the medical and liability evidence necessary to ensure he received the maximum amount in compensation.”
Richelle Nelsen
Senior Associate
Our Approach
We organised for our client to be assessed by our expert medico-legal doctors, who provided a report detailing our client’s ongoing disabilities and restrictions. Although our client continued his rehabilitation efforts, it was clear that his injury would cause difficulties with his employment and everyday living into the future, and thus, we explored every avenue of compensation available to him.
Once we had collected all of the medical and liability evidence in support of our client’s claim, an informal settlement conference was arranged to see if a settlement could be reached without the need for a Court hearing. We were able to negotiate a settlement, providing our client with financial security whilst continuing his rehabilitation.
The Result
The compensation claimed on behalf of our client included damages for his pain and suffering, lost wages, medical expenses, and domestic assistance.

Richele Nelsen
Partner
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