Claiming Compensation for Slip and Fall Accidents
Introduction
Slipping and falling in your local shopping centre may seem like a
minor incident but it can have serious long-term consequences. Such
accidents can not only adversely affect your health, but also your
capacity to work and your lifestyle. An injury caused by a ‘slip and fall’
accident can leave you not only physically harmed, but also financially
crippled with burdensome medical bills and a reduced earning capacity for
years to come. If this injury is caused by the negligence of another, the
law entitles you to compensation for your injuries and loss. This article
seeks to provide an introduction to the steps you should take when you
have suffered a serious injury of this nature in a public place and guide
you through the nature of the legal and evidentiary issues with which you
and your lawyer will need to deal.
What does your lawyer need to know?
To build your case for compensation your lawyer will require you to
provide them with details of your accident. Your lawyer will need to build
a picture of the accident to enable them to determine the likelihood of
you receiving compensation. As well as the nature of your injuries your
lawyer will ask the following questions:
- Where, when and in what circumstances did the accident
occur?
This will simply be the time and place of the accident as well as the
nature of your presence at the site of the incident. For example, the
accident may have occurred in the fresh food section of a supermarket when
you were grocery shopping.
- What caused the accident?
The cause of the accident may have been a slippery substance on the
floor. For example, the substance that made the floor slippery may have
been a detergent spill that had not yet been cleared up. Your claim has
more chance of succeeding if you can ascertain its source and how long the
hazard had been ignored by the owners.
It may be difficult to remember the incident, and falling in a public
place can be embarrassing, however the answers to these questions will
present the basis of your claim for compensation so it is important to
recall the incident accurately. Courts will make decisions based on
limited evidence so it is important that the information you give your
lawyer is as full and accurate as possible.
What will your lawyer do to prepare your claim?
After providing your lawyer with details about the incident they will
then gather further evidence to build a case that the owners of the
premises where you slipped had acted negligently. This may involve:
-
Gaining statements from witnesses;
-
Surveying the accident area;
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Reviewing the hazard reduction/inspection policies of the
occupiers; and
-
Commissioning a report from a safety expert on the accident area.
This evidence will enable your lawyer to show whether the accident you
suffered was foreseeable, and whether the defendants acted in a reasonable
manner to reduce the hazard that caused the accident. In other words, this
evidence will be needed to show that there was a clear danger of a ‘slip
and fall’ accident in a particular area that was not reasonably dealt with
by the defendants.
How will a court determine your claim?
The outcome of your claim will hinge on legal as well as evidentiary
issues. The law states that occupiers (such as shop owners) have a duty to
exercise reasonable care to avoid foreseeable injury to all entrants onto
their premises. What will be ‘reasonable’ will be determined by the
circumstances of your individual case.
The law recognises that certain places will present different hazards
than others. In some places (such as the fresh food section in a
supermarket) the law will use a different standard as to what constitutes
‘reasonable’ action compared to other areas where hazards are rare. A
court will therefore determine:
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The standard of hazard response;
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The magnitude of the risk; and
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The expense of the defendant in reducing that hazard.
For example, in Kelly v Lend Lease Retail [1993] a 60-year-old
woman slipped and fell on woodchips that had scattered from nearby pots in
a shopping mall. The court determined that the owners were negligent in
that they had ignored the foreseeable hazard that woodchips would present.
The judge, Higgins J, held that reasonable behaviour in dealing with this
risk would constitute a system of floor inspection and cleaning.
Similarly, in Shoeys v Allan [1991] the court held that a reasonable
response to hazards in a fresh food department would be for the defendant
store to direct an employee to inspect the department for risks at least
every 30 minutes.
It must also be noted that the court will need to find that you
exercised ordinary care for your own safety. If the defendant can show
that your own risky behaviour contributed to the accident then you will
not be successful. In Morgan v Sherton (1999) a plaintiff who jumped over
a wall and sustained an injury was held to have acted in an unforeseeable
manner and was therefore unable to successfully claim for
compensation.
Conclusion
If you have been injured in an accident like this in a public place you
may be entitled to receive compensation. If you believe you have a case
for compensation contact a personal injuries legal specialist, such as
Gerard Malouf & Partners, today. Your claim will not only assist you
but may also help to remove hazards that could injure others in the
future.
Read information about our public liability slip fall accident claims services.
Take The Next Step
At Gerard Malouf & Partners we offer a service of the first consultation free to ascertain details of your claim & explain our services that only require payment if the action we undertake on your behalf is successful.

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